I had a good reminder today of the importance of listening deeply to people. A person came to chat with me about an issue in their life at the moment. I thought I knew what we would be talking about, but we actually ended up discussing something completely different. The presenting issue of the person was actually hiding a deeper yearning that was waiting to be discovered.
The person I spent time with today went away thanking me for my "words of wisdom". I don't think there was anything particularly wise in anything I said. The real difference was that I had heard this person on a deeper level. I was reminded of the gift that I have received from others in the past - the gift of being heard.